Common problems of configuration software

　　Failed to add device, software flash back

　　1. You need to add areas first, and then add devices again

　　The device parameters are set correctly, but the software still displays offline status

　　1. Turn off the computer firewall, which may block port 60001

　　Open control panel - Windows Firewall - Custom Settings

　　Turn off the firewall and check the online status of the device again